KLM Royal Dutch Airlines operates from Terminal 1 at Berlin Brandenburg Airport (BER), the airport’s primary terminal for international and full-service airlines. Designed with modern architecture and advanced passenger facilities, Terminal 1 offers a smooth and efficient travel experience for KLM passengers flying between Berlin and Amsterdam Schiphol or connecting onward to KLM’s extensive global network. The terminal’s organized layout, helpful signage, and wide range of amenities make it suitable for both business and leisure travelers.

Terminal Location and Layout

Terminal 1 is centrally located at Berlin Brandenburg Airport and is easily accessible by road, rail, and public transportation. The KLM Airlines BER Terminal design focuses on simplicity and passenger comfort, with wide walkways, clear signage in both German and English, and logically arranged service areas. KLM check-in counters are situated in the main departure hall, close to security checkpoints, ensuring passengers can move through the terminal without unnecessary delays. The modern layout helps reduce congestion and supports a calm travel atmosphere, even during busy travel periods.

Check-In Services

Upon arrival at BER Terminal 1, KLM passengers experience efficient disembarkation and baggage claim services. The terminal offers excellent ground transportation connections, including regional and long-distance trains, buses, taxis, and car rental services. The airport train station is directly connected to the terminal, providing fast and convenient access to central Berlin and surrounding regions. Clear signage and multilingual instructions make onward travel simple, even for first-time visitors.

Baggage Handling and Special Assistance

Baggage services at KLM’s BER Terminal operations are designed to be reliable and organized. Clearly marked baggage drop points help minimize confusion, while special assistance is available for oversized luggage, sports equipment, and musical instruments. Passengers requiring additional support, including those with reduced mobility or families traveling with infants, can request assistance in advance or at the airport. The terminal is fully accessible, with elevators, ramps, and designated service points ensuring a comfortable experience for all travelers.

Security and Immigration

Security screening at BER Terminal 1 uses modern technology to enhance efficiency and safety. The process is well organized, with clear instructions guiding passengers through each step. Eligible KLM passengers, including Business Class travelers and SkyTeam elite members, may access priority security lanes, helping reduce waiting times. After security, passengers traveling on international routes proceed through immigration, where automated passport control systems are available for many nationalities. These systems help speed up the process while maintaining strict security standards.

Departure Area and Gate Facilities

Once airside, KLM passengers enter a spacious departure area featuring comfortable seating, natural lighting, and easy access to boarding gates. Flight information displays are strategically placed throughout the terminal, providing real-time updates on boarding times and gate changes. The gate areas are designed to handle international flights efficiently, with organized boarding procedures that support both Economy and Business Class passengers. The terminal’s layout minimizes long walking distances, which is particularly beneficial for travelers with limited mobility or tight connections.

Lounge Access and Passenger Comfort

While KLM does not operate a dedicated lounge at BER, eligible passengers can access partner lounges within Terminal 1. These lounges offer a quiet and relaxing environment with comfortable seating, complimentary refreshments, Wi-Fi, and workspaces. Business travelers appreciate the ability to work or relax before departure, while leisure travelers enjoy a calm space away from the busy terminal areas. Outside the lounges, Terminal 1 provides ample seating, charging stations, clean restrooms, and family-friendly facilities, ensuring comfort for all KLM passengers.

Dining and Shopping Options

BER Terminal 1 offers a wide range of dining and shopping choices for KLM travelers. From quick snacks and coffee to full meals featuring international and local cuisine, passengers can find options to suit every taste and schedule. Duty-free stores allow travelers to purchase perfumes, cosmetics, electronics, and travel essentials before departure. Additional retail outlets sell books, souvenirs, and fashion items. These amenities enhance the overall airport experience and allow passengers to make the most of their time before boarding.

Arrival Experience and Baggage Claim

Arriving KLM Airlines at BER Terminal 1 benefit from efficient immigration and baggage claim facilities. Clear signage directs passengers from the aircraft to passport control and baggage reclaim areas. Luggage belts are well labeled, and airport staff are available to assist if issues arise. The arrival hall is designed for smooth passenger flow, helping travelers exit the terminal quickly and comfortably after landing.

Ground Transportation and Connectivity

Upon arrival at BER Terminal 1, KLM passengers experience efficient disembarkation and baggage claim services. The terminal offers excellent ground transportation connections, including regional and long-distance trains, buses, taxis, and car rental services. The airport train station is directly connected to the terminal, providing fast and convenient access to central Berlin and surrounding regions. Clear signage and multilingual instructions make onward travel simple, even for first-time visitors.

Overall Travel Experience

Flying with KLM Airlines from Berlin Brandenburg Airport Terminal 1 offers a reliable and comfortable experience. From efficient check-in and security to quality amenities and excellent connectivity, the terminal supports KLM’s reputation for professionalism and passenger care. Whether traveling for business or leisure, passengers can expect a smooth journey and a well-organized airport experience at KLM’s BER Terminal.